Frequently Asked Questions

  1. Q. Do trains usually run on time?
    A. Many train lines in Japan are very punctual, but of course delays can happen during rush hour or bad weather. In regions such as Hokuriku, snow can cause frequent delays or cancellations. In some situations, passengers may not be able to leave the train immediately, and delays of 30 minutes to over an hour can happen.
  2. Q. Is cash still necessary?
    A. Cashless payment is becoming more common in urban areas, but many shops still accept cash only, so it is a good idea to carry some cash. In rural areas, cash is still the main method of payment, and depending on the region, you may need it quite often.

    Learn more about credit card usage

  3. Q. How should I take out the garbage?
    A. Garbage separation rules and collection days differ by area, so you should always check your local municipality’s instructions. In some apartment buildings, there may even be fines for taking out the garbage at night, so it is important to follow the rules carefully.
  4. Q. What are the emergency phone numbers?
    A. The police number is 110, and the emergency/fire number is 119.